Forum Discussion

robertc_3189722's avatar
robertc_3189722
SMARTY Commentator
15-03-2025

No signal when leaving house

I use WiFi calling at home. When I leave home I noticed I have no signal. So I restart the phone and then have a signal. This never happened before with previous provider. Is there perhaps some settings I can change in the phone to help over come the issue? Using IOS 

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-03-2025

    robertc_3189722  Have you done a Coverage Check for your area to see what the signal is like there? Also a Network Status check for any local mast issues.

    Is it like that everywhere you go?

    • robertc_3189722's avatar
      robertc_3189722
      SMARTY Commentator
      15-03-2025

      Yes made coverage signal checks before moving over to Smarty two weeks ago. Issue is yesterday leave home fives into walk notice no signal. Today leave home all fine have a signal.