Forum Discussion

KeithRobe_92934's avatar
KeithRobe_92934
SMARTY Pioneer
20-06-2024
Solved

No service from SMARTY

I have been a customer for many years and never had a problem until these last few months. You seem to be rejecting my payment method after me renewing it many times over the past two months.  What is going on!   Looking forward to your prompt reply as I am waiting for hospital contacts.

  • Chalkychap's avatar
    21-06-2024

    Unfortunately KeithRobe_92934, members of this online user forum can't access customers accounts, to protect you from bad actors.

    You'll need to contact the online SMARTY customer care team for help with your SMARTY account.

    Do this from https://smarty.co.uk/contact - the advisers work everyday between 8am - 8pm.

     

1 Reply

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    21-06-2024

    Unfortunately KeithRobe_92934, members of this online user forum can't access customers accounts, to protect you from bad actors.

    You'll need to contact the online SMARTY customer care team for help with your SMARTY account.

    Do this from https://smarty.co.uk/contact - the advisers work everyday between 8am - 8pm.