Forum Discussion

DaisySav_120985's avatar
DaisySav_120985
SMARTY Pioneer
22-09-2025

No roaming data in Portugal

I’ve been on holiday in Portugal for a few days and initially my data was working fine but this morning it stopped working. My roaming is on and the APN is set correctly. I’ve tried resetting and restarting my phone and nothing is working. Any ideas on how to fix? It’s really disrupting my trip as I can’t get bolts or look up directions while I’m out.

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    19-04-2026

    DaisySav_120985​ Is your Smarty plan still current? Have you perhaps used 12Gb data while roaming in the EU? Have you tried manual network choice to try all of those available?

  • AndreaS_2097665's avatar
    AndreaS_2097665
    SMARTY Pioneer
    19-04-2026

    I’m having same issue!! Changed all the settings, added extra ‘date abroad’ but still can’t use phone when away from WiFi!