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No reception abroad
The data sim in our campervan TV worked twice, in different locations in Europe. The sims in our iPhones worked perfectly throughout. I have adjusted the settings and we were clearly not in a black...
Yes, I think you’re right!
Perhaps you tried to use roaming mobile data while not within one of the EU inclusive roaming destinations, JeanHow_2042742.
Any out-of-plan use won't work unless you've credit in your SMARTY plan account.
If your SMARTY plan data allowance is less than 12/GB, then that is the limit that applies for roaming in an EU inclusive roaming destination.
Thank you, however neither of these situations apply
Perhaps one of the SMARTY customer care experts can help, JeanHow_2042742.
Contact SMARTY support online at https://smarty.co.uk/contact - advisers work between 8am - 8pm everyday.
Yes, I think you’re right!
