Forum Discussion

Barbara_4354807's avatar
Barbara_4354807
SMARTY Pioneer
22-09-2026

No phone

Hi I’ve changed over to Smarty and I’ve been accepted by them and now I’ve am unable to use my phone to ring anybody

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    22-09-2026

    Barbara_4354807​ You really haven't given us enough information for anyone to really help you.

    You started an account - when you log into your account, does the Account Dashboard show a number for your sim and also a current Smarty plan?

    Have you completed a Coverage check to see if there should be a decent signal in your area?

    Have you completed a Network Status check to see if there is any local mast problem?