Forum Discussion
Gravois
11-04-2024SMARTY Maverick
No data connection in Waterloo station
Connection bars are always fine but data doesn’t work until your train is clear of the station. Feels like there’s a contention going on that puts smarty mobile at the bottom of the list. Even asked ...
MSF
12-04-2024SMARTY Guru
Gravois In addition to what JJP2RidesAgain correctly says, have you done a Network Status check for that postcode to ensure that there are no local mast problems?
- Gravois14-04-2024SMARTY Maverick
Thanks, I solved the problem by switching to a different network provider and found that reception bars were slightly lower in the station but the data connection works perfectly. In fact the 5g speed and internet latency is much improved outside the station too so for now I’ve switched away from smarty to my benefit . Sorry. The price and unlimited data is a great offer but not if the network performance doesn’t match the promise. Happily switch back once they resolve these issues.