Forum Discussion

GERARDR_2747556's avatar
GERARDR_2747556
SMARTY Maverick
28-01-2025

New user not used to layout

Right so I was a smarty customer and my wife just joined , I mistakenly ported her number to my sim , easy enough to swap my sim with hers , but now I've lost my number having had it for years . How can or can I resolve this ?

7 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    28-01-2025

    GERARDR_2747556 You would need to start a web chat with Smarty support to see if they can get it back.

    • GERARDR_2747556's avatar
      GERARDR_2747556
      SMARTY Maverick
      28-01-2025

      I don't know how to contact customer care or help , it's an endless circle with no outcome 

    • GERARDR_2747556's avatar
      GERARDR_2747556
      SMARTY Maverick
      28-01-2025

      I think I've tried that but no response as yet . Miss being able to speak to people directly