Forum Discussion

SeanRic_2230126's avatar
SeanRic_2230126
SMARTY Pioneer
30-01-2026

New sim card

Hi 

I’ve ordered a data only SIM card and on my portal it’s saying awaiting for number.any ideas folks

2 Replies

  • Tascha's avatar
    Tascha
    SMARTY Moderator
    01-02-2026

    Hi SeanRic_2230126​ this is normal once you've placed an order. A number will be allocated within 24 hours and then your unique SIM will be dispatched

  • MSF's avatar
    MSF
    SMARTY Guru
    30-01-2026

    SeanRic_2230126​ Once you activate a sim, a number is allocated. In your case, this is less relevant since it is data only.