Forum Discussion
[Network Issues] Service Update - Resolved
We are aware that a small number of customers may be experiencing issues with our network this morning.
Our engineers are working hard to fix this as soon as possible.
We are sorry if you've been impacted by this, please check back here for updates.
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
137 Replies
No network in county durham all day now. My business is suffering. Get me out of smarty ASAP 🤬 issue after issue and nobody to contact its ridiculous
Small number?! Central Manchester was down most of the day. Supposed to be Christmas shopping with my wife using apps to collect reserved items and get staff discounts using phone apps. Both phones dead from 1000 to 1900, really inconvenient and annoying.
Still down. When will j get service le65 area
Still no 4g or 5g in Hastings
yes, several times today left stranded with no mobile data!
Will there be any compensation for this? Bad day for it to happen as I was in London for work and was totally lost/uncontactable!
Signal back here in Wakefield 1900. Call quality not the usual, but it’s working at least!
Signal only just returned in Southport
But now gone again!
Taunton, Somerset no signal.since about 2 pm.
i have had no service for 3 hours now, if i dont have service again by 10pm i will be asking smarty to extend the length of my current months plan by 1 day
