Forum Discussion
[Network Issues] Service Update - Resolved
We are aware that a small number of customers may be experiencing issues with our network this morning.
Our engineers are working hard to fix this as soon as possible.
We are sorry if you've been impacted by this, please check back here for updates.
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
137 Replies
are people network still down? I have no signal at all i am in the west midlands
Hello I am trying to connect to the smarty network but my phone is showing offline. I tried to check on the smarty checker and it says my postcode is not correct are systems down
Hi I can't make calls
My signal has gone on to 3G can’t do anything in Hoyland Barnsley
Hi there, My smarty network is not working. Could you please fix this as soon as possible?
I have lost all connection with the service
No network in Torfaen S Wales. Phone has been disconnected from network and cannot reconnect. Phone has been restarted and SIM has been tried in another device. Issue was noticed about 14:00 onwards
Yes, Taunton, Somerset here and dropped about that time too.
Up and down all day in Northampton, Northamptonshire
Network has been down all day in dewsbury, west Yorkshire wf13
