Forum Discussion
[Network Issues] Service Update - Resolved
We are aware that a small number of customers may be experiencing issues with our network this morning.
Our engineers are working hard to fix this as soon as possible.
We are sorry if you've been impacted by this, please check back here for updates.
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
137 Replies
Roaming problem?
Nothing for me in Lancashire - its been a nightmare all week!!!
Is Smarty down today?
It's back up again
Mine is, impossible to get any help, what a joke this service has become...
No Network in Brentford, London
Hi there me, my mum and my husband are having problems ringing each other today it won't ring is the network down ?
Many thanks
Charlie
Saying its OK online. But obviously not OK. Cannot make or receive calls.
You're charged last night and today no Internet and calls
No Service in Newcastle upon Tyne and Northumberland
It is disaster no Internet also no calls
Three having issues today, up and down like a yoyo, or just down for some.
Been up and down like a whores drawers round my way (Essex). Currently down again, no 4G or 5G, and cannot send SMS messages either.
Hahahaha
Same for me. I can make calls but no data.
