Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
25-06-2025

[Network Issue] Service Update - Resolved

Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they shou...
2 jul and my phone is not working nearly 2 weeks I need my work and call no network no date and no calls work for my phone.
Network
Not able to make or receive calls today even after a restart. Not for the first time. Not happy. Will be leaving Smarty.
not good
problematic
Still unable to make or receive voice calls .37
where are the compensation
Figull's avatar
Figull
SMARTY Enquirer
25-06-2025

Please could more information be supplied regarding what the issue is and when it will be resolved.  I have not been able to to use voice services and call out all day. Very frustrating. Thank you