Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
23-01-2025

[Network Issue] Service Update - Resolved

[UPDATE] Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
Network
RobertR_2061342's avatar
RobertR_2061342
SMARTY Maverick
23-01-2025

when did the problems start please? I have text notifications of voicemail but can't access voice mailbox or connect to anybody by phone! 

  • Michael_1880767's avatar
    Michael_1880767
    SMARTY Rookie
    23-01-2025

    It’s been about 10 hours now. Any progress?

     

  • BreandanM_20043's avatar
    BreandanM_20043
    SMARTY Rookie
    23-01-2025

    I have exactly this as well. 

    • Raminde_2567825's avatar
      Raminde_2567825
      SMARTY Pioneer
      24-01-2025

      Me too.

      Still unable to make or receive voice calls. 

      I'm in London,  EN4

    • RobertR_2061342's avatar
      RobertR_2061342
      SMARTY Maverick
      23-01-2025

      when will it be resolved?