Forum Discussion

SillyDaddy's avatar
SillyDaddy
SMARTY Pioneer
13-04-2025
Solved

Network down?

Hi, I've had no mobile data today, anyone else? 

  • SillyDaddy's avatar
    SillyDaddy
    13-04-2025

    SillyDaddy wrote:

    I can't edit or delete the post but i have checked my package, network coverage etc.

    All fine, up to date with payment, network says no issues but I just cannot access mobile data, even though it says Smarty 4G in the status bar. Any advice greatly appreciated. 


    Sorted via turning on Airplane mode. 

4 Replies

  • SillyDaddy's avatar
    SillyDaddy
    SMARTY Pioneer
    13-04-2025

    I can't edit or delete the post but i have checked my package, network coverage etc.

    All fine, up to date with payment, network says no issues but I just cannot access mobile data, even though it says Smarty 4G in the status bar. Any advice greatly appreciated. 

    • SillyDaddy's avatar
      SillyDaddy
      SMARTY Pioneer
      13-04-2025

      SillyDaddy wrote:

      I can't edit or delete the post but i have checked my package, network coverage etc.

      All fine, up to date with payment, network says no issues but I just cannot access mobile data, even though it says Smarty 4G in the status bar. Any advice greatly appreciated. 


      Sorted via turning on Airplane mode. 

  • AlunLit_3153488's avatar
    AlunLit_3153488
    SMARTY Pioneer
    02-08-2025

    My network down for two days Cf728fy 

    • MSF's avatar
      MSF
      SMARTY Guru
      03-08-2025

      AlunLit_3153488 Nothing we can do I'm afraid - we are customers like you.

      If you web chat with Smarty Support, there is a (slim) chance that they may have more information than you can find on the Network Status checker. PLEASE NOTE - you will need to give the correct postcode as the one you posted seems to be a problem.