Forum Discussion

IlieTrandafir7's avatar
IlieTrandafir7
SMARTY Pioneer
02-07-2025
Solved

MY PLAN

Hi, it has never happened to me in 3-4 years with smarty to renew another plan and after 2-3 days to receive messages that my plan has expired after I paid 17 pounds on 29-06-25 today 02-07-25 today so my plan has expired is it possible to lose it? I will file a complaint further

 

 

 

 

6 Replies

    • IlieTrandafir7's avatar
      IlieTrandafir7
      SMARTY Pioneer
      02-07-2025

      what i can do i need mai internet 

  • IlieTrandafir7's avatar
    IlieTrandafir7
    SMARTY Pioneer
    02-07-2025

    i pay 17 pount and death deys sey dear 17 pount is unlimited now is different but my money gone

    • MSF's avatar
      MSF
      SMARTY Guru
      03-07-2025

      IlieTrandafir7 Not really sure what you mean here because the £17 plan is 200Gb and not unlimited.

      Look at your Account Dashboard and if things are not what you expect, contact Smarty Support via web chat.