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MariamAli_70928's avatar
MariamAli_70928
SMARTY Pioneer
29-01-2025
Solved

My plan is paused

Hi 

 need help quickly it said my plan is paused but I can’t renew my plan I go abroad on holiday soon and I need to fix this asap

  • MSF's avatar
    29-01-2025

    MariamAli_70928  Then you need to firstly log in to your account to see if there is any further information (use the web site rather than the app).

    If you still have the problem, contact Smarty Support via web chat as only they can access your account details.

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    29-01-2025

    MariamAli_70928  Then you need to firstly log in to your account to see if there is any further information (use the web site rather than the app).

    If you still have the problem, contact Smarty Support via web chat as only they can access your account details.