Forum Discussion

Brendan_2404250's avatar
Brendan_2404250
SMARTY Pioneer
27-03-2024

My bill didnt go out cause i have requested a new bank card

Yes so I am worried that my plan will not continue if I pay my bill tomorrow as I have mental health and my worker can't take me bank until tomorrow I have been told that it will continue by customer services I get real bad paranoid and just need it confirming cause I will ha e to try and get myself up the bank today if not please help

1 Reply

  • AdrianSMARTY's avatar
    AdrianSMARTY
    SMARTY Commentator
    27-03-2024

    Hi Brendan, You mentioned that you have spoken to Customer Services already.  Can you please tag me in your chat, by typing Adrian.  I will pick this up and look into your issue further, thanks Adrian.