Forum Discussion
Morning, still no signal
Since signing up, I have had no signal, who do i talk to, any ideas? any help would be appreciated
chrisco_4148689 Firstly, log in and check that your Account Dashboard shows an active sim and a current Smarty plan:
https://smarty.co.uk/dashboard
Next, do a Coverage check to ensure that you should expect a signal where you are:
https://smarty.co.uk/coverage-checker
Next, do a Network Status check to look for any local mast issues -
https://smarty.co.uk/network-status-checker
It may be worth putting your sim in another phone if possible to exclude phone issues.
Once you have tried all that, a web chat with Smarty Support is your next step: http://www.smarty.co.uk/contact
