Forum Discussion
Misled and very annoyed
Just put my sim in my mini mobile router. I bought it so that when my wife goes on holiday, if she has no signal she could use wifi to whatsapp me. The advert read, there is no contract, which is what I wanted. I wanted to use it along the lines of PAYG, so in other words if I didnt want to pay anything one month I could just skip, all I wanted to start with is to try it at home then when my wife went on holiday, or I ended up in hospital, to see how it works and explain it to my wife, then I would top it up with a higher one month term. "ONLY AFTER PAYING" I find out if you stop the recurring payment they cancel, which means going through setting it all up again as a new plan. If I'd known we were going to be conned into paying every month I would not have joined. I am very disappointed. Does anyone else feel the same. The advert is very misleading and annoying. David Fletcher
1 Reply
I feel your pain. Also, 8 days later, multiple contacts with three different agents and no resolution to a similar issue. Many promises and ZERO delivery on what had been committed to. Instead, these individuals insist that a SIM swap between my two devices will resolve the matter (which it did not). What a fool I am for believing the nonsense. Misled and provided false information.
I guess sticking to the bigger providers is the best option - more costly, but at least one gets service when needed.
