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DonaldMac_40452's avatar
DonaldMac_40452
SMARTY Pioneer
13-12-2022

Made a payment by mistake

Dear Smart.

I have today paid £9, thinking that I had to pay my account as this is not due until the 16th. Can you please use that money to pay off my account for that date.I have today paid £9, thinking that I had to pay my account as this is not due until the 16th. Can you please use that money to pay off my account for that date. And what’s left can go on next month
Kind regards

Donald Mackin

 

 

 

 

 

 

 

 

 

 

 

1 Reply

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    13-12-2022

    Hey DonaldMac_40452 

    as long as the £9 was applied as a credit to your account, and has not been applied as an add-on, it should go towards your next bill automatically