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gforan52's avatar
gforan52
SMARTY Pioneer
21-03-2025

LTE 4G WiFi modem will not connect to internet it just says connected no Internet

Hi I was  wondering if anyone can help, I have a LTE 4G WiFi modem and it will not connect to internet it just says connected no Internet even though I have set up the APN, I have tried factory reseting it and then setting it up again but it still gives the same message, the Sim works fine in my phone, I have tried it in adifferent modem with the same result connected no internet.

5 Replies

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    21-03-2025

    Where did you get it? What make and model is it? An APN isn’t needed when using SMARTY in the UK. You can enter mickeymouse as the APN and data would work just fine!

    • gforan52's avatar
      gforan52
      SMARTY Pioneer
      24-03-2025

      Hi I purchased it online it is made by  Qualcomm Technology, model V2.3.10

      • MSF's avatar
        MSF
        SMARTY Guru
        24-03-2025

        gforan52  Cannot see that model on their website.

  • MSF's avatar
    MSF
    SMARTY Guru
    21-03-2025

    gforan52  Is it definitely a  model compatible with UK networks?

    • gforan52's avatar
      gforan52
      SMARTY Pioneer
      24-03-2025

      Yes it is