Forum Discussion
steamship
22-07-2023SMARTY Commentator
Londonderry, Northern Ireland - New Account - Vodafone IE & Very Poor Recption
Just got my new SIM and activated it. Got the relevant emails and TXT messages confirming it, and have the operator name at the top of the screen on the phone. Extremely disappointed to say the least...
JJP2
22-07-2023SMARTY Pro-coach
Try this steamship :
In an attempt to solve your issue, go into your phone’s settings > connections > mobile networks > network operators > complete a network scan, select Smarty (It may even be listed as “3 UK” or “Three UK”, which is Smarty’s parent network. )
Make sure “select automatically” is not selected in your connection settings.
If select automatically is turned on the phone will select the closest network for your connection, in your case the phone is connecting to a roaming network in the Republic of Ireland at least some of the time if I understand your situation correctly.
Fingers crossed this works 🤞🏻