Forum Discussion
London data failed today for 3 hours in 4 different locations.
Dominic_1770810 One other thought....have you removed the sim for cleaning and then reinserted? Worth a try maybe?
I will try that. But it’s fine where I live. I did recommend Smarty to a friend in London he has same issue in West end. What I don’t understand is why it’s not impacting more people.
- Chalkychap04-05-2023SMARTY Trendsetter
I'd suspect in peak periods in London's West End, Three's mobile network (SMARTY's network partner) would be very congested. Three use a network management system called TrafficSense, which they say is to manage traffic on their network to give users the best possible experience - maybe its not working entirely as desired.
In addition, Three could be working in the West End on decommissioning their 3G network infrastructure, and improving their 4G network infrastructure to handle the increase in 4G VoLTE calls once their 3G network is turned off (currently scheduled for end of 2024).