So just renewed and smarty has switched off the SIM ie no service,I knew this SIM was to good to be true,so takes my money and gives me nothing,can I get my money back?,and I'll go elsewhere as I was told to stay away from this service,never again and this Sims u gave me I'll throw into the bin.
JamesFo_3382410 We are forum members like you - you are not writing to Smarty here.
There was a national outage for calls yesterday.
For a refund within your first 14 days, web chat with Smarty Support.
Sorry I'm angry as I have to pay all my bills online today,I don't have calls texts it's a WiFi unlimited SIM,I can't connect anywhere in Aberdeen and them SIM says no service emergency calls only,not getting 4g or 5g and there is no work being done where I live,are folk having problems to get online?
JamesFo_3382410 The outage affected calls, so this looks like something different if you have no data.
Did you do a network status check?
