Forum Discussion

Sp0rtylass's avatar
Sp0rtylass
SMARTY Rookie
04-12-2023

"It looks like your outside of the UK" message when trying to open certain websites,apps

I keep getting the "It looks like you are outside of the UK" when trying to access national lottery website. 

It tells you to check with broadband provider, but my partner who lives in the same house, but  is on a different network, does not have this issue, so it's got me thinking that it has to have something to do with the smarty network. 

Any help would be much appreciated. 

Many thanks,

access
Network
outsideofUK

3 Replies

  • lukefow_2033993's avatar
    lukefow_2033993
    SMARTY Maverick
    05-12-2023

    i would love to have my ip address marked as outside the uk

  • KevinHi_2182141's avatar
    KevinHi_2182141
    SMARTY Pioneer
    04-12-2023

    Hi,

    Same for me with Disney+ app on my TV and partners phone. My partner disconnected from our Wifi (Smarty data sim in 5g router) back onto her o2 network and the app worked fine, as soon as she reconnected to our Wifi the block came back immediately. I am not running any VPN at all. 
    Any help would be greatly appreciated 

  • MSF's avatar
    MSF
    SMARTY Guru
    04-12-2023

    Sp0rtylass I have just now checked and had no problem accessing the National Lottery website.

    Definitely no VPN?