Forum Discussion
Invalid number when i call it
Recently switched to Smarty from Vodafone. All is working fine apart from one number (well one so far) that when I ring it comes up as invalid. Whats App messages to same number work ok. How do I resolve this? I've got a Samsung handset.
3 Replies
Cyclereader Is that definitely a standard UK landline or mobile number?
IIRC, this issue, also for someone who switched from Vodafone to Smarty, cropped up recently.
I can’t find the thread though.
It’s worth deleting the contact and re-adding it, using the international number format +447xxxxxxxxx
If that doesn’t work, you would need to start a webchat with a Smarty agent.
Do let us know what the resolution is, as it would be useful if other people have this issue in future.
As this is the Smarty community forum. we are Smarty customers, so we just try to help out our fellow customers.
Hi this worked for me, I came from VOXI. I actually took the +44 out and replaced it with 07 and it works fine now.
