Forum Discussion
Incorrect number showing on texts
I kept my previous number when I moved to Smarty but when I send texts, the recipient is getting notifications that the text is from the number that Smarty allocated me while processing the transfer ...
I have exactly the same problem - an incorrect and invalid number showing when I text.
Phone calls are working perfectly, showing correct phone number so I don't think it is anything to do with the phones settings. I have been with Smarty for six months and all working perfectly until this which has just started happening in the last few days
Drummerboytom In that case, you will need to web chat with Spport Team so that they can look into the details of your account.
Please give them as much info as possible so that they can sort it.
You probably realise that we are customers like you and so have no access to your personal account details.
