I was introduced by my husband, you have charged me £12 when I Should have a discount bring it to £1

Hello JoanHal_2077296  The £12 plan is not showing as being on a special offer at present.

You are writing to the Community Forum here and not to Smarty company itself.

If you are certain that you signed up when it was on offer, then have a web chat with Support Team and they will be able to put it right for you when they access your account.