Forum Discussion
MatildeC_1993
10-01-2025SMARTY Pioneer
I can't receive text messages from and to Italy
Hi everyone, I’m having trouble sending and receiving text messages to and from Italy. This is quite important as I need this service to receive texts from my Italian bank. I’ve already contacted S...
SmartyTrousers
10-01-2025SMARTY Centurion
As for sending texts to an Italian number, have you added some credit to your Smarty account? International texts are not included with any Smarty tariffs, so you will need additional credit on your account.
As for receiving them from your Italian bank, could it not just be the case that the bank will only send texts to an Italian number?
MatildeC_1993
13-01-2025SMARTY Pioneer
Hi, thank you for answering!
I have an out of plan add on to send international text messages. I can’t receive or sent texts to Italian numbers in general, including my family and friends there. It’s not just an issue with the bank (which can still send texts to international numbers anyways)