Forum Discussion
I’m trying to transfer my number to Smarty from o2 but keep getting a message on the dashboard “…fai
Pac code after going through the steps and selecting the date fir the switch I get a message on the dashboard telling me the pac has not been accepted. I received the number from Three telling me it is valid fir 40 days
7 Replies
JackDre_2565901 I'm a bit confused here. You say that the number is currently with O2 and they gave you a PAC. How are Three involved here if you are trying to bring the number over to Smarty?
Did you complete the section in your Account Dashboard?
Yes I have used tge dashboard and the message is “your pac vide has expired” try again. I have trued a few times and even agreed tge switch fir Monday 4March but get tge same message. I’m confused also.
JackDre_2565901 Sorry, but you didn't explain why you got the PAC from Three if the number was with O2.
You should apply to O2 for the PAC and then give the number and code to smarty via your Account Dashboard.
Numbers should transfer on next business day, so you would have to choose Monday 4th March as the earliest date in any case.
