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SarahMu_2695237's avatar
SarahMu_2695237
SMARTY Pioneer
01-05-2024

Huawei mobile WiFi

hi guys I activated my sim this morning and have put it in my huawei mobile WiFi device but only the battery and WiFi are lighting up green. The signal is red. Any advice 

7 Replies

    • SarahMu_2695237's avatar
      SarahMu_2695237
      SMARTY Pioneer
      01-05-2024

      No I don’t think it is. I’m not good with all this.  But when I put the old sim in which was EE the same thing comes up. 
      the wee envelope symbol was lighting up too and the. I reset it and it went off too 

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        02-05-2024

        Does the 'old' EE SIM card work at all, SarahMu_2695237

        The EE SIM could be inactive, if you've left EE.

  • MSF's avatar
    MSF
    SMARTY Guru
    01-05-2024

    SarahMu_2695237 This is often asked here. Did you change the APN in the Settings page? Refer to manual for exact instructions.

    • SarahMu_2695237's avatar
      SarahMu_2695237
      SMARTY Pioneer
      01-05-2024

      Thank you.  Do you know how I would do that.  It’s just a small white mobile WiFi device so I’m not sure how to change settings.  Sorry to be a pain 

      • MSF's avatar
        MSF
        SMARTY Guru
        02-05-2024

        SarahMu_2695237 You really do need the manual.