Forum Discussion
7 Replies
- ChalkychapSMARTY Trendsetter01-05-2024
Is your mobile broadband router device network locked, SarahMu_2695237?
- SarahMu_2695237SMARTY Pioneer01-05-2024
No I don’t think it is. I’m not good with all this. But when I put the old sim in which was EE the same thing comes up.
the wee envelope symbol was lighting up too and the. I reset it and it went off too- ChalkychapSMARTY Trendsetter02-05-2024
Does the 'old' EE SIM card work at all, SarahMu_2695237?
The EE SIM could be inactive, if you've left EE.
- MSFSMARTY Guru01-05-2024
SarahMu_2695237 This is often asked here. Did you change the APN in the Settings page? Refer to manual for exact instructions.
- SarahMu_2695237SMARTY Pioneer01-05-2024
Thank you. Do you know how I would do that. It’s just a small white mobile WiFi device so I’m not sure how to change settings. Sorry to be a pain
- MSFSMARTY Guru02-05-2024
SarahMu_2695237 You really do need the manual.