Forum Discussion
5 Replies
- ChalkychapSMARTY Trendsetter15-02-2024
Online, by using the interactive chat page, Stephen_2060776.
Begin at https://smarty.co.uk/contact, then just scroll down to the "How to get more help" section.
Advisors work until 8pm everyday.
🍀 - MSFSMARTY Guru15-02-2024
Stephen_2060776 You won 't be able to speak to someone directly. Networks such as Smarty manage to keep costs down by not having a telephone customer service offering.
People can find help in the Support articles or else by posting here, where quite often someone will be able to assist (as long as it is not an account issue - we cannot see those details)
- AmandaDe_622337SMARTY Rookie25-05-2025
Hello, I put £5.00 on the add-on as I am going overseas. Its now gone down to £2.00 and I havent even used it yet or overseas, why is it being used?
- MSFSMARTY Guru25-05-2025
AmandaDe_622337 I have absolutely no idea. Have you tried a web chat with Smarty Support? They can look at your account.