Forum Discussion

Vanessa_2118631's avatar
Vanessa_2118631
SMARTY Rookie
18-05-2026

How do I get the data add on to actually add on to my monthly data?!!

I bought a data add on of 15GB, which is showing in the 'add ons' on my dashboard.

However, under usage, it shows that I have 380.29MB left of 2GB and I can't see how to get the extra data I paid for to boost this. How do I marry the 2 together>???

I use my sim in a wifi dongle which is essential to my work and I'm concerned that I'll lose the ability to take payments on my card reader if the wifi fails.

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    18-05-2026

    Vanessa_2118631​ I believe that it will kick in when you have finished the data in your Smarty plan. You will not see it added as far as I can recall.

    Just a mention that Smarty is for non-commercial use according to the T&C's so perhaps best not to rely on it if you need guaranteed connection.

    • Vanessa_2118631's avatar
      Vanessa_2118631
      SMARTY Rookie
      18-05-2026

      Thank you for your help - and advice!