Forum Discussion
Mohamma_3162976
29-01-2025SMARTY Rookie
Hi i just joined. It says 50gb for £ 8 pm and in the bill it says 16gb. Why? Is it a fraud / scam
4 Replies
- MarkWeatherillSMARTY Commentator29-01-2025
If you joined using the current 'offer', it's the 16Gb plan but increased to 50Gb for however many months.
In the app dashboard, it should say '50Gb - Promotion' and you'll see a bar representing 50Gb, but you're being billed for the 16Gb plan.
- MSFSMARTY Guru29-01-2025
Mohamma_3162976 No, it's not a scam - I assume that you are on the genuine Smarty website!
It's a special offer and you will need to web chat with Smarty Support if you want to change to that (and are not a new customer).
- Mohamma_3162976SMARTY Rookie29-01-2025
How to log in for website chat
- MSFSMARTY Guru29-01-2025
Mohamma_3162976 https://smarty.co.uk bottom right hand corner.
Alternative: https://smarty.co.uk/contact