Forum Discussion

DavidAs_2462588's avatar
DavidAs_2462588
SMARTY Rookie
08-01-2024

Group discount

It's a bit naughty that promotional tariffs don't get the discount. When I added a family member partly to get two discounts, I saw a list of tariffs and picked the most appropriate - there was nothing saying it wasn't eligible for a group discount, you have to go hunting through the help section to find this out after being billed full price.

4 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    08-01-2024

    Assuming it was a new connection added to your group, wasn't the issue covered in the SMARTY terms & conditions for the new connection DavidAs_2462588

    • DavidAs_2462588's avatar
      DavidAs_2462588
      SMARTY Rookie
      08-01-2024

      it may well have been, but you know how much they get read by the majority of people šŸ˜µ

      • MSF's avatar
        MSF
        SMARTY Guru
        13-01-2024

        DavidAs_2462588 To be fair, how many companies do you know that will allow you to get a double discount?