Forum Discussion

ChrisGi_1537052's avatar
ChrisGi_1537052
SMARTY Commentator
27-12-2022

Forum

Used to be on the giffgaff network and used to love the forum and the idea of helping other within the smarty community.

Having recently ended my contract with EE and moved to smarty signal and customer service has been great.

Hopefully I'll be staying for a while.

5 Replies

  • YulianK's avatar
    YulianK
    SMARTY Community Manager
    29-12-2022

    Welcome all, glad to have you on board. It's a new endeavour for us and I hope we can make it simple, efficicient and fun experience for all the smartians 😀

  • Wardysays's avatar
    Wardysays
    SMARTY Teamster
    29-12-2022

    I’m on O2 too and love the rewards system too. Been on it for almost a decade. Glad to be here at the start 

  • MSF's avatar
    MSF
    SMARTY Guru
    28-12-2022

    I also used to be on GG, but the forum there developed into a lot of abusive whinging and many posts from people who could not be bothered to search for even the most minimal information to help themselves.

    To date, Smarty has had better customer service as far as I am concerned. I'm trying this forum with care to see how it develops.

    • DavidGe_3173973's avatar
      DavidGe_3173973
      SMARTY Rookie
      28-05-2025

      Here's weird one. I have logged in for the first time but the one time message gets sent to a number I don't recognise. So I can't get ant further. Any help out there please? 

      • MSF's avatar
        MSF
        SMARTY Guru
        29-05-2025

        DavidGe_3173973  Confused here. How are you managing to post if you are not logged in?

        If you believe that there is an error on your account - having first checked your account dashboard - then contact Smarty Support via web chat for them to investigate.