Forum Discussion

HeathHib_532006's avatar
HeathHib_532006
SMARTY Pioneer
17-02-2024

Family group admin switch????

Hi all ... Please someone help me with this, trying to find an answer is driving me mad. I set up a family group for my daughter and son some time ago, and added my wife when her contract with anoth...
HeathHib_532006's avatar
HeathHib_532006
SMARTY Pioneer
18-02-2024

Thanks for replying … would this be possible though if all four accounts are linked to my payment credentials? 

MSF's avatar
MSF
SMARTY Guru
18-02-2024

HeathHib_532006 As far as I'm aware, you would remove members from the group and then start the new group and immediately invite them.

I think it may be a bit of a faff, but should work out with care.

  • HeathHib_532006's avatar
    HeathHib_532006
    SMARTY Pioneer
    18-02-2024

    Thanks, when my sim arrives I’ll give it a go and report back 👍🏻

    • Dk001's avatar
      Dk001
      SMARTY Pioneer
      05-02-2025

      I’m in the same position as you and wanted to know if you managed to get it sorted? 

      • MSF's avatar
        MSF
        SMARTY Guru
        05-02-2025

        Dk001  You will need to unwind the Group by removing the members first.

        The member who is going to be the Group Owner then starts a Group and invites the others to join.