Forum Discussion
AlanisV_3627146
02-06-2026SMARTY Rookie
esim HELP URGENT
I'm an existing customer trying to convert my physical SIM to an eSIM on an iPhone 16e. The dashboard always shows 'We couldn't request your eSIM, please try again later'. I've tried multiple times and on different browsers.
1 Reply
- MSFSMARTY Guru03-06-2026
AlanisV_3627146 You will need a web chat with Smarty Support so that they can investigate and sort it for you. http://www.smary.co.uk/contact