Forum Discussion

CareenL_1770108's avatar
CareenL_1770108
SMARTY Maverick
15-12-2022

Dialling 111

Has anyone else had issues dialling 111 from their phone?

3 Replies

  • YulianK's avatar
    YulianK
    SMARTY Community Manager
    15-12-2022

    Hi CareenL_1770108,

    Calls to 101 are free, as well as the NHS 111 and 119 services.

    You can find out what's included in our plans here.

    • CareenL_1770108's avatar
      CareenL_1770108
      SMARTY Maverick
      15-12-2022

      Thanks for your response. I tried dialling 111 three times today without success. Fortunately I had access to another phone that was not on Smarty - it went through 1st time. Maybe a temporary glitch, but just concerned that Smarty won't accept 111 as a legitimate number.

  • MSF's avatar
    MSF
    SMARTY Guru
    15-12-2022

    I must start by saying that I don't have any experience of this.

    However, according to Smarty's Price Guide calls to 111 are free.

    If you have had a problem, probably a good idea to ask Support to look into it for you on your account.