Forum Discussion

BrianPe_2504414's avatar
BrianPe_2504414
SMARTY Pioneer
26-03-2024
Solved

Data not used

I have had data left for the first 2 months of my new smarty 100gb plan and it tell u that if you have data left at end of payment period you will be receiving money off for the data you have not used but I have not had anything deducted from my bill can anyone please advise me why

  • JJP2RidesAgain's avatar
    26-03-2024

    The data discount plans are only for 1 GB, 2 GB and 3 GB plans 

    As this is the Smarty community forum, populated by customers like you and I, contact Smarty via webchat if you want official confirmation. 

    Link to the data discount plans here :

    https://smarty.co.uk/all-plans#data-discount 

     

     

     

1 Reply

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    26-03-2024

    The data discount plans are only for 1 GB, 2 GB and 3 GB plans 

    As this is the Smarty community forum, populated by customers like you and I, contact Smarty via webchat if you want official confirmation. 

    Link to the data discount plans here :

    https://smarty.co.uk/all-plans#data-discount