Forum Discussion
Caitlin_1391155
30-04-2023SMARTY Pioneer
Data add on abroad
I’m currently in Italy. I’ve changed all my settings to what it says in the website. Added a screenshot for reference. I’ve brought an EU add on (which says works if I have over 12gb of data on ...
Pedro_1699902
03-09-2023SMARTY Maverick
Are you saying that the APN quoted in 'Help' is inorrect?
- MSF04-09-2023SMARTY Guru
Pedro_1699902 Apologies for any confusion.
I am lead to believe that does work, but the best APN setting is mob.asm.net
(I think that there are people whose phones default to the other setting - I don't know why)
- JJP203-09-2023SMARTY Pro-coach
The APN needs to be be set to ‘mob.asm.net’
Once you have changed the APN to that, you can leave it, as your phone will work fine with that APN here in the UK.
The FAQ section of this forum will tell you how to change the APN for both Android and iPhone.