Forum Discussion

Rebekah_1333920's avatar
Rebekah_1333920
SMARTY Pioneer
08-04-2025

Data & phone not syncing

My phone says that I've used up all my data but my smarty account says I've used 10 of 40gb...help!

 

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    08-04-2025

    Rebekah_1333920 Your account is likely to be the accurate one.

    If your data is still working, then your phone is incorrect. Is that maybe data used since you last served it?

    • MSF's avatar
      MSF
      SMARTY Guru
      08-04-2025

      Rebekah_1333920 apologies for error - since you last zeroed it.

      • Rebekah_1333920's avatar
        Rebekah_1333920
        SMARTY Pioneer
        09-05-2025

        Do you mean factory reset it?