Forum Discussion

leahrob_3147035's avatar
leahrob_3147035
SMARTY Rookie
26-06-2025

Contacting Smarty

Is there an email where i can contact smarty? i have paid for my subscription twice so they need to refund me and its still saying i haven’t paid!!

1 Reply

  • RachelM_7667's avatar
    RachelM_7667
    SMARTY Moderator
    28-06-2025

    Hi  leahrob_3147035,

    I’m really sorry to hear about the double payment and the trouble with your account – that sounds incredibly frustrating. While we don’t offer support via email, our web chat team is here to help and can look into this for you right away.

    Our customer care team are available daily from 8am to 8pm at: https://smarty.co.uk/contact

    - Rachel