Forum Discussion

Bashayr_1511077's avatar
Bashayr_1511077
SMARTY Pioneer
25-09-2023
Solved

Contact number

I need a smarty contact number I want to call you as soon as possible 
  • Strandloper's avatar
    Strandloper
    25-09-2023

    Bashayr_1511077,

    Welcome to the Smartys Users Forum.

     We are customers/Users just like you.

    Just so you know, Smarty DO NOT have a customer hotline/phone number.  There are only two ways to contact them.

    The best point of contact is through Webchat, otherwise it's a case of sending an email.

    You can get these details through the help articles created by Smarty.

MartinF_1560210's avatar
MartinF_1560210
SMARTY Pioneer
12-05-2025

can i please have a email or telephone number to contact a member of the team, I am having problems

paying my bill using my prescribed card

  • Linsey's avatar
    Linsey
    SMARTY Moderator
    12-05-2025

    Hi @MartinF_1560210 

    SMARTY is a digital-focused business, so we don't have a telephone number. Our primary method of communication is via web chat: Contact us - FAQ | SMARTY

    Please note that SMARTY are unable to process payments through web chat — the only way to make a payment is by logging into your SMARTY account: https://smarty.co.uk/login.

    Please get in touch at your earliest convenience if you require any guidance. 

    Thanks!