Forum Discussion
Contact number
Welcome to the Smartys Users Forum.
We are customers/Users just like you.
Just so you know, Smarty DO NOT have a customer hotline/phone number. There are only two ways to contact them.
The best point of contact is through Webchat, otherwise it's a case of sending an email.
You can get these details through the help articles created by Smarty.
Hey
Welcome to the Smarty customer forum, we are mostly customers of Smarty, just like you.
I've put some information from Smartys help articles, that may help. Unfortunately there is no telephone number available for us to call.
Smarty Agents (human) are available by between 8am and 8pm.
If you have a disability, it might be worth looking at "Accessibility" help articles and see what is available.
Other ways to get help
If you require customer support please contact us in the first instance using our web chat at http://smarty.co.uk, or alternatively you can email us at team@smarty.co.uk
Chat with us
Click this icon to launch a web chat in the bottom right of your screen.
Chat to our SMARTY bot 24/7, or our customer support team are available daily from 8am – 8pm to assist.
I HAVE PURCHASED SMARTY SIM CARD THIS AFTERNOON AND PAID £20 ONLINE TO ACTIVATE THE SIM AND STILL SAYING AWAITING NUMBER. NOT HAPPY WITH THIS TAKING SO LONG TO USE . THE £20 WAS ACCESSED FROM BANK ACCOUNT. I INPUT THE SIM NUMBER ON INITIAL REQUEST. PLEASE HELP.
THANKS.
Hi TONYROG_3214612,
if you do still need assistance pour customer care team are available https://smarty.co.uk/contact available daily from 8am – 8pm.
