Forum Discussion
KathrynE_861950
24-03-2025SMARTY Pioneer
Closed account
Is there any way to reopen a closed account, as my email is locked to the old account?
- 24-03-2025
KathrynE_861950 Depends when it was closed really. If it was some time ago, the number may well have been recycled by now.
Only way to find out for sure is to web chat with Smarty Support.
8 Replies
- TomaszMa_662736SMARTY Pioneer25-04-2025
The same here,did you manage to solve it?
- MSFSMARTY Guru24-03-2025
KathrynE_861950 Depends when it was closed really. If it was some time ago, the number may well have been recycled by now.
Only way to find out for sure is to web chat with Smarty Support.
- TomaszMa_662736SMARTY Pioneer25-04-2025
The problem is the web chat seems to not understand what my problem is😔
- MSFSMARTY Guru25-04-2025
TomaszMa_662736 Send it as a Complaint if you do not feel that they understand you.