Forum Discussion
Changing my phone number
Hi, how do I go about changing my phone number without starting a new plan?
thank you
7 Replies
kayleigh_946125 Do you want to bring in a number from a network you were using before recently transferring to Smarty. If so: https://community.smarty.co.uk/t5/faq/getting-started-with-smarty/ta-p/36
If you mean that you want a totally new number, you will need to web chat with Support Team and give a good reason why you need such a change. For example, if you have reported harassment to the police, that might be a reason .
Great answer. I have smarty and Tesco payg on dual sim phone.
Use smarty to tether, and Tesco to top up each six months.
Tesco put me on Essentials plan, now must top up every four months.
Want to change smarty number to Tesco number, but set up windows laptop in smarty. Can I make all accounts one number?
I don't feel one has to give a reason, that would be a privacy thing for me. Thank you for the response though, probably I will have to go to webchat, I am facing the same issue, I don't want to shell out another 12 quid for a separate plan, the mind boggles that such a simple option is not available. I will have a look around the community and see if I can find another solution, if not then Web Chat it is!
Handy51 'I don't feel one has to give a reason, that would be a privacy thing for me' - Why do you believe that a network should change the number of any customer who requests it, possibly on a whim, without good reason?
JJP2 has given you another solution which I think will work - but quite a kerfuffle. You could also simply not buy a new plan on existing sim and activate a new one (with its new random number) next month.
I don't see too many other solutions being offered here and members of the forum have had two months to come up with something if I had missed the obvious.
