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Terence_3425599's avatar
Terence_3425599
SMARTY Rookie
14-07-2026

Change phone number

 My number should have changed, but I upgraded it with the new phone number; it hasn't been transferred. I want to speak to someone, but I can't find anywhere on the site that it refers me to a blog post 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    14-07-2026

    Terence_3425599​ There is no customer service via phone. You need to message via web chat with Smarty Support team.

    Your number should change when they said it would - check your Account Dashboard. Also worth turning phone off and then on to force a proper network connection.