Forum Discussion

MariaTay_313438's avatar
MariaTay_313438
SMARTY Pioneer
23-01-2025

Cannot use my phone nor can my daughter which are both on SMARTY. Is there a problem with the networ

3 Replies

  • Sharron_1985749's avatar
    Sharron_1985749
    SMARTY Rookie
    28-01-2025

    Hi I can not use my phone have you got a reply yet if so can you let me know what to do 

    • MSF's avatar
      MSF
      SMARTY Guru
      28-01-2025

      Sharron_1985749 There could be many reasons why the phone is not working.

      Firstly, check Network Status for your area. The network was down last week for a day but all should be fine now.

      Was the phone working recently? What model?