Forum Discussion
Cannot send mms messages
iPhone to iPhone normally uses iMessage and the limit is quite large. Using MMS, the limit is about 300Kb - https://help.smarty.co.uk/en/articles/1155220-using-the-internet-after-you-ve-joined-smarty - this article shows the settings.
Hi all, just to update: my partner has done plenty of reading and asked around: Now not-so-smarty as we all know is - Hutchison 3G UK Limited, trading as SMARTY. Now I have complained via emails, send screengrabs etc explained/asked why can I "not send Animated smilies (gif) that's on my phone." The first thing they bombard me with is we do NOT block animated smilies. Right first off, I NEVER did say you block them. So emails have dried up and having no replies from not-so-smarty because they know what the problem is but saying they NEVER block smilies - But after plenty of research from my partner and asking around. Smarty/3g limit file size - so anything over about 500kb seem to be blocked/stopped/ return an error. It seem like MMS 288KB and 282KB was sent but 800KB plus seem to be blocked due to size. More testing in progress. Hope this help
Looks like it's less SMARTY and MORE malarkey in this case.
Can you not use WhatsApp?why would i want to use whatsapp? it defeats the object. what you saying sent a sms via not so smarty and tell the person to go to whatsapp as i have sent a Animated smilies . How stupid would that be. I can not believe you come up with something so stupid.
You seem nice !
This is the community forum, we are customers, just like you, we don’t work for Smarty !
If you stay with Smarty, hopefully you won’t have further problems, as people will probably think twice before trying to help, only to be barked at !
